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HP Recommended
HP Spectre x2 - 12-a005tu
Microsoft Windows 10 (64-bit)

How do i get my battery replaced for my HP Spectre x2 - 12-a005tu if my warranty has expired already. i did a HP battery check and it says  it is functioning correctly but due to normal battery ageing, it has reached a point where my battery is no longer useful and the primary battery is very weak. I'd like to know the cost range of this and where i would need to bring my laptop to get a battey replaced and the estimated time it would take to have it fixed.

 

Thank you.

2 REPLIES 2
HP Recommended


You need this: 3-cell, 42-Wh, 3.69-Ah, Li-ion battery (includes cable) : 814060-850

https://www.amazon.co.uk/HP-814060-850-814277-005-Battery-Li-Polymer/dp/B01NCYGS2P

You can do an online search through online sellers with the part number. Try to get original HP battery.

Page 11, 23: http://h10032.www1.hp.com/ctg/Manual/c04850251

You need to get help from certified technician to open it up and replace the battery. Get help from HP authorised service centre if needed.

HP Recommended

Dear Customer,

 

please peform battery calibration 

perform bios update 

check the issue with alternate battery

 

spare parts.

 

LINK - https://parts.hp.com/hpparts/CountryChoice.aspx

 

Regards,

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.

Regards,
Vijay
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