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1 REPLY 1
11-06-2021 11:23 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Are you getting any error codes or messages regarding the battery?
- Did you receive the battery from HP service or from the local service center?
Keep me posted for further assistance.
I am an HP Employee
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