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HP Pavilion 15-au023cl (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I would like to ask if there is another update known for the laptop I have listed for the touchpad, as it doesn't work with Windows 10 on that particular laptop. The latest touchpad I had updated on it was Synaptics touchpad 19.5.10.75 Rev.C from 2018.

1 REPLY 1
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Hi @JoshuaCaleb,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your HP Pavilion 15 touchpad!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Windows Update: Often, new drivers are pushed through Windows Update. Make sure your system is connected to the Internet and run Windows Update to check for any newer driver versions that might be compatible with your touchpad.

HP Support Assistant: You can use the HP Support Assistant to check for updates. It might have a newer driver version available than what's provided through Windows Update. Access it via the Start Menu under HP Help and Support.

HP's Official Website: Visit the official HP support website. By entering your specific laptop model number, you can see any available updates for drivers and software tailored to your device.

Device Manager: You can also use Device Manager to manually update your driver. Open Device Manager, find your touchpad under "Human Interface Devices," right-click it, and select "Update Driver." Ensure you are connected to the Internet and choose to search automatically for updated driver software.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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