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Locked

‎05-20-2019 09:50 AM

HP Recommended
Product: HP EliteBook Folio 9470m
Operating System: Microsoft Windows 10 (64-bit)
Good morning to everyone, I have a HP laptop that has an Administrator BIOS Password, so I can't access to the BIOS.
I've read on the internet that it is some way to be able to reset the password with the help of a pendrive that has a .BIN file that resets the password.
So I hope HP Support can give me the file and some instructions to get solved the problem.s-l1600_20190519110333646.jpg

 

I can give to HP the serial number and all the documentation needed in order to get the specific working BIN file.
 
Thanks and regards.
1 REPLY 1

‎05-20-2019 09:55 AM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

I work on behalf of HP
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