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‎06-22-2019 01:45 PM

HP Recommended
Product: Zbook 15u G5 Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hello, does anyone know if i can reset the post power on password on my laptop using the bios administrator password? I set both passwords yesterday but now can't get in to the post power on login, only the administrator login. So, unfortunately i must have typed it in wrong when setting it. Any way i can reset it with the BIOS admin password? Please note i'm not looking to break into a laptop. I just want to know if HP have added a way around this if one has the BIOS administrator login. Thanks for your help.

3 REPLIES 3

‎06-22-2019 01:50 PM

HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you since HP quit supplying the required SMC.bin file to clear the password.

That is the only way it could be done.

I see that HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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‎06-22-2019 01:52 PM

HP Recommended

That's what i feared, thanks for responding anyway

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‎06-22-2019 01:53 PM

HP Recommended

You're very welcome.

 

Sorry we couldn't be of help.

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