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‎06-04-2020 12:06 PM

HP Recommended
Product: Spectre
Operating System: Microsoft Windows 10 (64-bit)

My computer performed an update today and now did a password reset and I don’t have the USB set up.  How can I reset my password.  I’m so upset !!  I can’t get into my computer 

1 REPLY 1

‎06-05-2020 10:42 AM

HP Recommended

@AnneRae 

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html



I am a volunteer and I do not work for, nor represent, HP
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