Restricted access to Windows Security stating 'Restricted IT access, Contact IT support'

[Mahesh024]

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This is the thing I face when I enter Windows Security page in Settings. Am using Windows 11 and this persists for a week long. It doesn't provide any access to Security. Please help me with this issue. Thanks in advance. 

[Nal_NR]

Hi @Mahesh024,

Welcome to the HP Support Community. 

I'd like to help!

Don’t worry, I assure you I will try my best to get this sorted.

What is the product number of your computer?

Meanwhile, I recommend you follow the below steps and check whether the issue is resolved.

Select Start  > Settings  > Update & Security  > Troubleshoot > Additional troubleshooters. Next, under Get up and running, select Windows Update > Run the troubleshooter.

When the troubleshooter is finished running, it's a good idea to restart your device.

Next, check for new updates. Select Start  > Settings  > Update & Security  > Windows Update   > Check for updates, and then install any available updates.

If the problems aren't all resolved, try running the troubleshooter again to check for additional errors, or see Fix Windows Update errors and follow the troubleshooting steps.

Let me know how it goes and you have a great day!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Mahesh024]

No those doesn't helped me. Help me to connect to a AGENT online.

[Raj_05]

Hi @Mahesh024,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4
HP Support