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‎08-25-2021 02:09 PM

HP Recommended
Product: HP Laptop product ID: 4J5QUA#ABA
Operating System: Microsoft Windows 10 (32-bit)

Trying to hook up Ethernet along with 3x monitors to this laptop (have a laptop power cord).

Obviously this laptop has no Ethernet port and so we are trying to find a hub or docking station that can be the Ethernet link to the laptop, but can also feed to the other monitors. 


We were thinking to buy the HP Spectre USB-C Travel (2SR85AA#ABL)  - do you think this will work? And do what we need please?

Category:
4 REPLIES 4

‎08-25-2021 04:46 PM

HP Recommended

Hello @Zany1,

 

Welcome to the HP Support Community.

 

Could you please check the product ID of the laptop? I can't find any results for 4J5QUA#ABA. There should be 7 alphanumerics before the #. Examples include:

  • HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL
  • HP ENVY x360 - 15-dr0042nb or 6EL70EA#UUG
  • HP Notebook - 17-by0003na or 4AP04EA#ABU
  • OMEN by HP 15-dc1030nr or 6FE64UA#ABA
  • HP EliteBook 850 G5 Notebook PC or 3JX11EA#ABU

Information on how to find a laptop's product name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)

I used to be an HP Expert. I no longer participate in this community.
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‎08-25-2021 07:16 PM

HP Recommended

Thank you Eddy.

Sorry I just rechecked and think I may have typed incorrectly the product ID - it is:
4J5Q2UA#ABA
 
Thanks for your help:)
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‎08-27-2021 12:01 AM - edited ‎08-27-2021 12:02 AM

HP Recommended

Unfortunately, the 4J5Q2UA (HP Laptop 15-ef1300wm) has a data transfer only USB-C port, according to specifications. So the display output ports on the Spectre Travel Dock you mentioned would not work. Any sort of large dock or Thunderbolt 3 dock would be a waste of money since the majority of its ports would not function.

 

For Ethernet, you can use a USB A to Ethernet adapter, perhaps even a USB-C to USB A + Ethernet hub, and as for the additional monitors, you can technically try out a USB A to HDMI adapter that I have recommended a few times on this forum. It's not the most elegant or reliable solution, however.

 

You can try it out and return it since Amazon has a flexible return policy.

I used to be an HP Expert. I no longer participate in this community.
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‎08-27-2021 07:37 AM

HP Recommended

Thank you so much!

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