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‎12-27-2019 01:59 PM

HP Recommended
Product: HP LAPTOP 15-bw0xx
Operating System: Microsoft Windows 10 (64-bit)

the memory card reader is not working properly and not able to read the memory card,

3 REPLIES 3

‎12-27-2019 02:06 PM

HP Recommended

Hello, do you have tried different cards?? What is exactly the problem?? 

You can try to update your card reader's driver here: Download

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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‎12-27-2019 05:27 PM

HP Recommended

Hi. yes, I tried to insert to other PC, it 's  not working. so I try to update the  card reader's driver, they said it not support my version.

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‎12-28-2019 03:19 AM

HP Recommended

Hello, you can use HP Support Assistant for install all drivers updates, except the BIOS. 

If you don't have HP Support Assistant you can install this here: https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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