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‎01-20-2023 05:12 PM - edited ‎01-22-2023 09:00 PM

HP Recommended
Product: HP Laptop PC 15t-dy200 CTO

Hi,  My SD card was working fine - but now THE READER is not recognized and not in the device manager.   Possible SW Update problem may be cause?  SD card works in other PC's.   Is there a Diag that can check and try to touch the hardware?   Wherein device manager should it be ??  I looked everywhere!!   Thanks

Category:
15 REPLIES 15

‎01-20-2023 08:08 PM

HP Recommended

Hello @Canufixit2 

Sorry to hear that you are having problems ... I would like to help you.

(1) Download and install / update

Alcor Micro Card Reader Driver

2.0.154.24531 Rev.C1.3 MBJan 25, 2022Download

Realtek Card Reader Driver

10.0.22000.31270 Rev.A2.6 MBJan 25, 2022Download

 

(2) Restart Windows

(3) Test SD card again ...

(4) Please report back

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‎01-20-2023 08:46 PM

HP Recommended

Hi THANK YOU.

 

Which driver should I download ?   How to check  my LT to find  which one since the device is not showing in device

manager ???

 

Thanks.

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‎01-21-2023 02:19 AM

HP Recommended

Hello @Canufixit2 

 

As I wrote before just install both, one will work.

 

Kind regards

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‎01-21-2023 12:35 PM - edited ‎01-21-2023 03:22 PM

HP Recommended

Hi,   Installed both   no change.   No SD card listed in Device manager.   I have had  an error on my Device security Core isolation.  Memory integrity is off and I can not turn on.  When I do try to turn it on I get an error message that says something about drivers??

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‎01-24-2023 02:55 PM

HP Recommended

Bump.    Anyone??   Thanks

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‎01-24-2023 06:37 PM

HP Recommended

Hello @Canufixit2 

 

(1) Enable, run and install <Windows Optional Updates>

What Are Windows Optional Updates, and How Do You Install Them?

 

(2) Restart Windows

(3) Please report back

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‎01-24-2023 06:46 PM

HP Recommended

Nope same.   Does not see the card reader in win explore and is not found in device manager .

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‎01-25-2023 02:03 AM

HP Recommended

Hello @Canufixit2 

 

(1) Enter BIOS

How to open the BIOS on your HP computer | @HPSupport

 

(2) Make sure that the following option is checked

 

Advanced -> Port Options

[x] Media Card Reader

 

(3) Exit BIOS

 

Main -> Save Changes and Exit

 

(4) Please report back

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‎01-25-2023 09:25 AM - edited ‎01-25-2023 09:35 AM

HP Recommended

Will do.   I will be away from my affected computer for a couple days  I WILL reply regardless.   Thanks 

 

Steve

 

ps   this is great thought!   I have updated my bios since my sd reader last was functioning !!!

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