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HP Recommended
HP Laptop PC 15t-dy200 CTO

Hi,  My SD card was working fine - but now THE READER is not recognized and not in the device manager.   Possible SW Update problem may be cause?  SD card works in other PC's.   Is there a Diag that can check and try to touch the hardware?   Wherein device manager should it be ??  I looked everywhere!!   Thanks

15 REPLIES 15
HP Recommended

Hello @Canufixit2 

Sorry to hear that you are having problems ... I would like to help you.

(1) Download and install / update

Alcor Micro Card Reader Driver

2.0.154.24531 Rev.C1.3 MBJan 25, 2022Download

Realtek Card Reader Driver

10.0.22000.31270 Rev.A2.6 MBJan 25, 2022Download

 

(2) Restart Windows

(3) Test SD card again ...

(4) Please report back

HP Recommended

Hi THANK YOU.

 

Which driver should I download ?   How to check  my LT to find  which one since the device is not showing in device

manager ???

 

Thanks.

HP Recommended

Hello @Canufixit2 

 

As I wrote before just install both, one will work.

 

Kind regards

HP Recommended

Hi,   Installed both   no change.   No SD card listed in Device manager.   I have had  an error on my Device security Core isolation.  Memory integrity is off and I can not turn on.  When I do try to turn it on I get an error message that says something about drivers??

HP Recommended

Bump.    Anyone??   Thanks

HP Recommended

Hello @Canufixit2 

 

(1Enablerun and install <Windows Optional Updates>

What Are Windows Optional Updates, and How Do You Install Them?

 

(2Restart Windows

(3Please report back

HP Recommended

Nope same.   Does not see the card reader in win explore and is not found in device manager .

HP Recommended

Hello @Canufixit2 

 

(1) Enter BIOS

How to open the BIOS on your HP computer | @HPSupport

 

(2) Make sure that the following option is checked

 

Advanced -> Port Options

[x] Media Card Reader

 

(3) Exit BIOS

 

Main -> Save Changes and Exit

 

(4Please report back

HP Recommended

Will do.   I will be away from my affected computer for a couple days  I WILL reply regardless.   Thanks 

 

Steve

 

ps   this is great thought!   I have updated my bios since my sd reader last was functioning !!!

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