SD Card Reader Not Recognizing SD Card

[bibitybobity]

The built in SD card reader is not recognizing my SD card (SP MicroSD 128) that came with the laptop. I have verified that the SD card can be recognized by other computers and have verified that it is clean and fully seated in the SD port. I have checked for driver updates in device manager, and the driver is up to date. (version 10.0.26100.7019). How can I get my laptop to recognize the SD card?

[Kuroi_Kenshi]

Hi @bibitybobity,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your laptop SD card reader not recognizing your SP MicroSD 128 card even though it works in other devices. Let’s go through a few checks.

Check Device Manager

• Press Windows + X and select Device Manager.
• Look for SD Host Controllers or Memory Technology Devices. If there’s a yellow warning symbol, the SD card reader may have a driver issue.
• If it’s not listed, it could mean the SD card reader is not being detected at all, potentially due to a hardware issue.

Reinstall or Update Drivers

• Uninstall drivers:
  • In Device Manager, right-click on the SD card reader (if listed) and choose Uninstall device.
  • Restart your laptop, and Windows should automatically reinstall the correct driver.
• Install drivers manually:
  • Visit the HP drivers page for your Victus Gaming Laptop 15.
  • Download and install the latest chipset and card reader drivers from HP’s website.

Check BIOS Settings

• Sometimes after a repair, BIOS settings may reset. Ensure that the SD card reader is enabled in the BIOS.
• To enter BIOS: Restart your laptop and press Esc or F10 during startup.
• Look for any settings related to the SD card reader under Advanced or Integrated Peripherals and ensure it's enabled.

Check for Windows Updates

• Make sure your system is fully updated by going to Settings > Windows Update and installing any pending updates.

Run Windows Hardware Troubleshooter

• Go to Settings > Update & Security > Troubleshoot.
• Run the Hardware and Devices troubleshooter to let Windows identify potential problems with the SD card reader.

External SD Reader Works

• Since an external SD reader works, it suggests the issue lies specifically with your internal SD card reader.

Please refer to one of our previous posts made by @Raj_05 that has assisted other customers with the same issue.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/SD-card-reader-not-recognized/...

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,