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‎07-13-2023 08:44 AM

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC
Operating System: Microsoft Windows 11

I Just got an "HP EliteBook 850 g5" PC. It has a SIM slot but I cannot find the cellular setting. I wish some could help on how to resolve this.

1 REPLY 1

‎07-13-2023 09:42 AM

HP Recommended

Hi:

 

Every 850 G5 notebook has a sim card slot.

 

What 90% of them don't have is the optional and expensive mobile broadband (WWAN) card that is needed to connect to the cellular network.

 

The SIM card just authorizes you to use a specific carrier's network.

 

Go to the device manager.

 

Click to expand the Network adapters device manager category.

 

In order to connect to a cellular network your notebook must have one of these model WWAN adapters listed there:

 

LTE CAT4: Huawei HP lt4132, 
LTE CAT9: Fibocom Intel XMM 7360 LTE-Advanced

 

If you don't see either one of the above model cards listed there, then you won't be able to use your SIM card in the notebook.

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