SOFTPAQ SSID

[TcrAlp]

I attempted to update the INTEL ME firmware from official HP driver download file. Serial no of my product is [edited]. But the softpaq installer denied firmware flashing saying that system ssid is not valid or matching. How to set ssid accordingly to softpaq me firmware installer to flash my INTEL ME driver ?

[asmita6658]

Hi @TcrAlp

Welcome to the HP Support Community. 

Try updating the computer using these steps - 

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Try this link to download and install the HP Consumer Desktop / Notebook PC ME Firmware Update

You may also try this link - Downloads for Intel® Management Engine Firmware

Hope this helps! Keep me posted. 

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