• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Got this from a friend is still running internet explorer won't let me download any other browser. When I try to get on the internet or days there is a problem with security certificate or that internet explorer is no longer supported and to downpours as another browser. Windows update won't work nothing works!!!! I can't update my computer and everything on it is either no longer supported or not compatible. Can some one pls pls help me out? I dint know much about laptops but if you give me the step by step I promise I can follow iinstructions well.  How can I get this working again?

1 REPLY 1
HP Recommended

Download the Microsoft Edge offline installer using another PC.

 

Download Edge for Business (microsoft.com)

 

Copy the installation file to a USB flash drive.

 

Plug the flash drive into your notebook and copy the file to the Windows desktop.

 

Double click to run the file.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.