SPuvcbv64.sys error

[bigalx]

From time to time I get this error message....SPuvcbv64.sys... and my laptop restarts.  Things work fine until the next time.  What is this and how can I correct it?

Thanks.

[iomare]

Hi,

Try completlyupdating the PC and see if the problem continues. Here is a small guide;

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/New-notebook-running-slow/ta-p/7057949

Do you have other devices attached to the PC?

Hope it helps,

David

[bigalx]

I have nothing attached to my laptop.  I have run HP Support Ass't and all checks out OK..I ran HP PC Hardware

Diagnostic Windows and all passed there too.  But, when I ran sfc /scannow, I got a message saying that there were corrupt files that could not be fixed....something to do with CBS log files(?)  I'm using Win 10 v 1903.

[bigalx]

After some research, I ran the following:  dism.exe /online /cleanup-image /restorehealth and the sfc /scannow was able to fix any corrupt files that it didn't before.  I'll see what happens later...the error doesn't always appear.

[bigalx]

After a few days, the error warning did appear again and the laptop reloaded itself.  I ran  sfc  /scannow and all was OK.  I tried running HP scans available on my computer and everything checks out. .My laptop seems to be functioning OK....and then I get the warning...it's annoying.  Can anything be done about this?

Thanks.

[AI-ML-Student]

I can confirm the same issue on my HP Elitebook x360 1030 G2. Problem started recently.

Ran "dism.exe /online /cleanup-image /restorehealth" as administrator followed by a "sfc /scannow". Still had errors. Ran again, with no reboot, and it finally succeeded.

The file is the driver for the "HP HD Camera", located in Device Manager under "Cameras".  v 3.7.8.2. The driver version that is crashing is "Sunplus Innovation Technologies Inc. v6.0.0.124" It is located in C:\Windows\system32\drivers\ as a 719KB (737,192 bytes) file. 

Right click on device. Did an update drivers and it installed v 5.0.8.14 dated 12/13/2018. A whole lot more files are part of this package and the Sunplus drivers to "SPITDevMft64.dll"

Hoping this fixes it.

[bigalx]

Thank you for your reply. I have limited computer knowledge, so I need further clarification....sorry. I'm not sure which device I should right click on as stated in your last paragraph....and what is meant by your last statement leading up to "SPITDevMft64.dll" Sorry to be a pain. 😞