Samsung SSD PM9A1 Firmware Won't Upgrade

[MofoPopo]

I have a Spectre x360 15t-eb1 laptop.  It has a Samsung PM9A1 drive in it.... specifically a SAMSUNG_MZVL2512HCJQ-00BH1.  A few months ago this firmware update was released for it: https://support.hp.com/us-en/drivers/swdetails/hp-spectre-x360-convertible-laptop-pc-15-eb1000/model...  If I go into the Release Notes: https://support.hp.com/soar-attachment/477/col123306-ob-330572-1-ob-330572-1_sp151086_releasedoc.htm... , it shows that this is one of the drives the firmware update is for.  However, when I run the update, I get an error:

Updated Firmware Version :

[no disk]

No Disks are available for download.

[Final Result]

Unable to update firmware.

******************************

Anyone have any idea why this is happening?

On a secondary note....is it possible to replace the SSD with a Samsung OEM SSD (not HP specific)?  Wondering if I have to stick with overpriced HP parts to upgrade to higher capacity.

Thanks in advance for all replies.

[Raj_05]

Hi @MofoPopo, 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like you're experiencing issues with updating the firmware on your Samsung PM9A1 SSD in your HP Spectre x360 laptop, and you're also wondering about the possibility of upgrading the SSD to a Samsung OEM SSD.

Firmware Update Issue:

The error message "[no disk] No Disks are available for download" typically indicates that the firmware update utility cannot detect the SSD properly or there might be a compatibility issue with the update tool.

Here are a few steps you can try to resolve this issue:

Ensure Compatibility: Double-check that you're using the correct firmware update tool specifically designed for the Samsung PM9A1 drive and that it supports your laptop model. Sometimes, firmware updates are bundled with specific software that needs to recognize both the drive model and the laptop.

Update Utility Version: Make sure you're using the latest version of the firmware update utility provided by Samsung or HP. Sometimes, older versions can have bugs or lack support for newer drives.

BIOS Update: Ensure that your laptop's BIOS is up to date. Firmware updates for SSDs sometimes rely on certain BIOS settings or configurations that might be updated in newer BIOS versions.

SSD Upgrade to Samsung OEM SSD:

Regarding upgrading to a Samsung OEM SSD (such as a Samsung 970 EVO or similar):

Compatibility: In general, most modern laptops support standard NVMe SSDs. The Samsung PM9A1 in your laptop is likely an NVMe SSD, and as long as the physical dimensions (form factor) match (usually 2280, meaning 22mm wide and 80mm long), it should fit in your laptop.

Performance: Samsung OEM SSDs are generally well-regarded for their performance and reliability. Upgrading to a higher capacity SSD like the Samsung 970 EVO should provide significant improvements in storage capacity and possibly speed depending on the model you choose.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support

[MofoPopo]

Hello, @Alden4.  I'm sorry for my delay in responding.  Busy.

My BIOS is up to date (F.16).  It also did this on the last BIOS, F.15.  Default settings for everything.

I have tried suspending Bitlocker.  Nope.

Tried Safe Mode.  Nope.

Tried Compatibility Mode for Win 8.  Nope.

I received the same error message each time.

Using the latest update utility for my laptop.  Here's a link to the landing page: https://support.hp.com/us-en/drivers/hp-spectre-x360-convertible-laptop-pc-15-eb1000/model/210011653...   And a link to the firmware download: https://ftp.hp.com/pub/softpaq/sp151001-151500/sp151086.exe  

If you have any other suggestions I am happy to try them.  Thanks.

[Raj_05]

Hi @MofoPopo,

Thank you for your response, 

Please feel free to reach out to us. We are here to assist you and provide any necessary support.

I will be archiving this case for now however, you can respond to the same thread to continue the conversation.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Alden4

HP Support