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‎08-24-2024 06:21 PM

HP Recommended
Product: HP EliteBook 840 G5

Hello!, 2 days ago my brand new hp laptop updated the system bios to the latest version `Q78 Ver. 01.28.00 - 04/15/2024`
A day after this update meaning yesterday i started to notice the bottom screen was glitching soon after i also started to notice something that looks like screen bleeding at the top of the screen, and sometimes it shows a reflection of the center or top portion of the screen on the bottom together with the glitch, i had suspected it was an OS issue and when i restarted the issue went away only to come back afterwards but this time when i tried to restart the system it was glitching before the OS loading at the bios level and the glitches would also not appear on screenshots, since the computer is brand new and i hadn't dropped it or even bumped it on something i suspected it was the recent BIOS update, i also attempted to rollback the bios update but it kept saying something along the lines of the rollback failed because the admin is protecting it or something, I'll attach photos below.

 

photo_1_2024-08-25_03-11-27.jpgphoto_2_2024-08-25_03-11-27.jpgphoto_3_2024-08-25_03-11-27.jpg

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