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Kalyan1999
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Screen flickering issue

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HP pavilion notebook
Microsoft Windows 10 (64-bit)

Screen flickering issue when i'm using ms word ,excel and power point etc., please reslove my issue as soon as possible. Thank you

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KrazyToad
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@Kalyan1999

 

Does it happen only when using MS Office applications?

 

Please check in BIOS if the screen flickers

 

Keep me posted

 

Thank you


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KrazyToad
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Kalyan1999
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yes that will happen when i'm using ms office only

 

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KrazyToad
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@Kalyan1999

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Next ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Also ensure MS Office has all the updates. Link: https://support.microsoft.com/en-us/office/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611...

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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