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‎09-20-2020 08:29 AM - edited ‎09-21-2020 10:17 AM

HP Recommended
Product: Envy 13
Operating System: Microsoft Windows 10 (64-bit)

Does anyone with a HP Envy 13 laptop know how to take a screenshot? 

The PRT SC (Print Screen) button shares  with an UP arrow. My last laptop which had its own dedicated button.

Win + prt sc does not work

Win + shift + prt sc does not work

Fn + Win + prt sc does not work

The laptop is brand new. 

1 REPLY 1

‎09-23-2020 11:38 AM

HP Recommended

@BonJokey Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


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