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‎04-10-2017 11:40 AM

HP Recommended
Product: Pavilion Notebook 14-al092no
Operating System: Microsoft Windows 10 (64-bit)

I just bought a new hp pavilion notebook 14-al092no and I am not able to scroll with two finger, nor is there any place on the touchboard to do so. Is that function missing on this patricular model or is there something wrong with my new laptop? Or is there something wrong with my settings?

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2017 12:14 PM

HP Recommended
Hi,


Did you download, save and install latest touchpad driver:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-14-al000-notebook-pc-series/1...

If so and no joy, try the fix Nelson posted here: http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/How-to-prevent-the-touchpad-from...


Regards

Visruth

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1 REPLY 1

‎04-10-2017 12:14 PM

HP Recommended
Hi,


Did you download, save and install latest touchpad driver:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-14-al000-notebook-pc-series/1...

If so and no joy, try the fix Nelson posted here: http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/How-to-prevent-the-touchpad-from...


Regards

Visruth
Was this reply helpful? Yes No
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