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HP Recommended
HP 250 G5 Notebook PC
Microsoft Windows 10 (64-bit)

Insyde BIOS F52.

Secure Boot and Load HP Default Keys are greyed out. Anyone know a solution. Thanks

6 REPLIES 6
HP Recommended

Hi:

 

The only suggestion I can offer would be to make sure that W10 is installed in UEFI mode.

 

You can check that by running the System Information app.

 

Scroll down the page and find the BIOS Mode line.  It should be on UEFI.

 

If it is on Legacy, you will need to reinstall W10 in UEFI mode by booting the W10 installation media from the EFI USB boot source.

 

This procedure should work to enable secure boot when W10 is installed in UEFI mode:

 

Solved: Secure boot problem - HP Support Community - 8582546

 

Solved: Can't enable secure boot, not active (grayed out) - HP Support Community - 8380658

 

 

 

 

HP Recommended

Hi Paul thanks for the fast reply.

W10 is installed in UEFI Mode.

I tried the other tips as well. Doesn’t help.

Load HP Factory Default Keys is greyed out as well.

What does the OS have to do with the BIOS settings?

Looks like this. Any other suggestions ?

 

 

image.jpg

 

 

HP Recommended

You're very welcome.

 

Looking at your screenshot, you need to disable Legacy mode.

 

Legacy mode is not compatible with Secure boot.

HP Recommended

I forgot to mention : switching legacy support to disabled doesn’t help either

HP Recommended

Set the BIOS to its defaults and see if that helps any.

 

That would be the only other suggestion I can offer.

 

All I know is that enabling Legacy support won't help because that automatically disables Secure boot.

HP Recommended

I tried loading defaults from Exit Menu, more than once, doesn’t help either.

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