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‎01-02-2021 05:17 PM

HP Recommended
Product: HP Laptop 15-dw1022nr
Operating System: Microsoft Windows 10 (64-bit)

I have used this Selore & S-Global on my Dell laptop, but when I use it with the HP, I am not able to get the two monitors attached to the hub to work.  I am given the error message "Display connection might be limited".  The webcam that is also attached to the HUB works, but not the monitors.  Is this USB-C hub not compatible with HP?  Am I missing a driver?

33 people had the same question
1 REPLY 1

‎01-02-2021 10:55 PM

HP Recommended

@BglOne 

 

The specs of your machine is

 

               https://support.hp.com/au-en/document/c06988318

 

Its  SuperSpeed USB Type-C® 5Gbps signaling rate port does not support Alt mode and is not fully compatible with your Selore & S-Global USB-C HUB you will get same result with other USB-C hub's

 

Regards.

BH
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