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‎06-01-2022 05:06 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-cp0000 IDS Base Model
Operating System: Microsoft Windows 11

I'm setting up my new laptop and a bit confused on the USB-C connection necessary for dual monitors.  Do I simply need a display link dock?  Are there any drivers necessary or will the docking station have the appropriate driver?

Category:
1 REPLY 1

‎06-01-2022 06:26 PM

HP Recommended

@BradyLT 

 

Your machine could be one of the following machines

 

               https://support.hp.com/us-en/product/hp-17.3-inch-laptop-pc-17-cp0000/2100371514/product-info

 

For example

 

              HP Laptop 17-cp0000nc

 

Which shows it ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with/without hub/dock/adapter

 If you wish to connect 2 external monitors (only), you can use


Monitor 1: HDMI direct cable

Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                   https://www.amazon.com.au/CableCreation-Adapter-Windows-Compatible-2560x1440/dp/B013G4CJM8


For more connectivity, please use


                    True Universal Docking Stations

 

Regards.

BH
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