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HP Recommended
HP 15s-fq0000 Laptop PC (8TH59AV)
Microsoft Windows 11

I have a new HP Laptop 15s-fq0004na (893F7EA) I want to setup for my grandchild.  It comes with Windows 11 Home in S mode and a Microsoft 365 Personal 1 year subscription included.  Is it possible to set up with a parental admin account then create a child account that uses the Microsoft 365 Personal 1 year subscription.  I don’t want to lock the MS 365 to the parental account  and not have it for the child, by doing things in the wrong order.  What is the process?

1 REPLY 1
HP Recommended

Hi @number5of8,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Setting up a new laptop for a child with parental controls and ensuring that the Microsoft 365 Personal subscription is available for the child account involves a few key steps. Here’s how you can do it:

Step 1: Initial Setup

  1. Turn on the Laptop:
    • Follow the on-screen instructions to set up Windows 11 Home in S mode.
    • Connect to a Wi-Fi network and allow the initial setup to complete.

Step 2: Create a Microsoft Account for the Child

  1. Visit the Microsoft Account website:
    • Go to the Microsoft account sign-up page.
    • Create a new Microsoft account for your grandchild. This will be the child’s account that they will use to sign in to the laptop and access Microsoft 365.

Step 3: Set Up Parental Controls

Create a Child Account on the Laptop:

  • Go to Settings > Accounts > Family & other users.
  • Click on Add a family member and choose Add a child.
  • Enter the child’s Microsoft account email address that you created in Step 2 and follow the prompts to add the account to the laptop.

Set Up Parental Controls:

  • Go to the Microsoft Family Safety website.
  • Sign in with your (parental) Microsoft account.
  • Add your grandchild’s Microsoft account to your family group.
  • Set up the appropriate parental controls, such as screen time limits, content restrictions, and activity reports.

Step 4: Activate Microsoft 365 Personal Subscription

Sign in with the Parental Account:

  • Use the parental Microsoft account to sign in to the laptop.
  • Redeem and activate the Microsoft 365 Personal subscription included with the laptop.

Share the Microsoft 365 Subscription:

  • Go to the Microsoft 365 account management page.
  • Under the Microsoft 365 subscription section, look for an option to share the subscription.
  • Add your grandchild’s Microsoft account to share the subscription with them.

Step 5: Verify Access on the Child Account

  1. Sign in with the Child Account:
    • Log out of the parental account and sign in to the child account on the laptop.
    • Open any Microsoft 365 app (like Word, Excel, or PowerPoint) to ensure that the subscription is recognized and active for the child’s account.

Step 6: Install Microsoft Family Safety App (Optional)

  1. Install the Microsoft Family Safety App:
    • You can install the Microsoft Family Safety app on your devices to monitor and manage your grandchild’s activity and safety settings on the go.

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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