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Locked

‎02-26-2019 12:18 PM

HP Recommended
Product: HP notebook
Operating System: Microsoft Windows 10 (64-bit)

My PC keeps on shutting down every after five minutes even if the battery is fully charged and it makes a hash sound as if I long pressed the shut down key

1 REPLY 1

‎02-27-2019 11:07 AM

HP Recommended

@Caileigh


Welcome to HP Support Community

 

I suggest you run an Extensive System Test to confirm the Hardware Functionality

 

Note: The Test might take 2-3 hours depending on the Hardware configuration

 

Keep me posted if the Test comes up with any errors or if the Notebook shuts down during the Test

 

Keep me posted and have a great day 😊

 

 

KrazyToad
I Am An HP Employee

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