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HP Recommended
HP notebook
Microsoft Windows 10 (64-bit)

My PC keeps on shutting down every after five minutes even if the battery is fully charged and it makes a hash sound as if I long pressed the shut down key

1 REPLY 1
HP Recommended

@Caileigh


Welcome to HP Support Community

 

I suggest you run an Extensive System Test to confirm the Hardware Functionality

 

Note: The Test might take 2-3 hours depending on the Hardware configuration

 

Keep me posted if the Test comes up with any errors or if the Notebook shuts down during the Test

 

Keep me posted and have a great day 😊

 

 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.