Sign in disabled

[Svalari]

After an update that completed, I accidentally shut off the computer, now I can’t log in using my PIN.  Saying I have to wait 2 hours to try again or use another sign in option. The only problem I don’t remember the other password and it’s telling me the pin sign in option is disabled, what do I do to log in? 

[Dragon-Fur]

@Svalari 

Well, wait it out 

OR

Start here:

Microsoft Account – Password Reset

and

When you can't sign in to your Microsoft account

All members of our community are prohibited from providing any information that breaches the computer security.

If all else fails, take the computer to a licensed Microsoft technician who can help you regain access to the computer.  Be prepared to provide proof of ownership and proof of your identity.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.