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I have this HP Omen Laptop for a little over a year. I bought a new HP OmniBook and want to sell the Omen. My problem is this new laptop and the old one wants my Microsoft information to sign on. Now if I'm selling the old one I sure do not want anyone having access to my Microsoft Account and Files. BUT I cannot find a way to have a clean boot (a way to sign in without using my info) I can't imagine HP selling a laptop that only works for you if you have a Microsoft Account. Can anyone help me with how to find a way to sign into the old laptop with a "generic" sign in PLEASE. If I can't figure this one out I'm stuck with the old laptop.

Thanks in advance for any help.

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