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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-17-2020 07:28 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi Guys,

 

When HP Support Assistant is being deployed through Intune, I get the following error in the portal;

The user cancelled the app installation. (0x80070642)

 

Does anyone know why this would be happening. The users aren't even being prompted to install the application - therefore they have no way of cancelling the installation. 

 

I have tried searching for this and most of the results indicated that there is a problem with the silent install switch. I am using the following switch in the install command  "sp79243 (1).exe" /s

 

I have guessed this switch since I wasn't able to find any official documentation on silent install switch from HP. TIA for your advise. 

 

 
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