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tcool120
New member
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Message 1 of 2
111
Flag Post

Slow laptop

HP Recommended
Pavilion- 14-ce2068st
Microsoft Windows XP

Every single time I close my laptop, and purposely leave tabs open in the web browser or leave word documents open or ANYTHING at all, and shut the laptop because I will be getting back on momentarily... Within a few moments the entire laptop has shut down and closed all tabs and files open and it is extremely frustrating because it also then take AT LEAST 10 minutes to start back up before I can even begin to reopen anything. 

 

1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,146 7,840
Message 2 of 2
Flag Post
HP Recommended

@tcool120 

You're running Windows XP, really?  If that is the case, and this is the original drive, then read on ...

 

This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.



I am a volunteer and I do not work for, nor represent, HP
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