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‎06-06-2021 06:03 AM

HP Recommended
Product: Hp Omen 15 en-0023
Operating System: Microsoft Windows 10 (64-bit)

My laptop is responding super slow suddenly , like I was playing a game and suddenly its now responding slow , the temperature is low , checked , system already updated , drivers updates , ran a system and hardware diagnostics , passed everything . Whenever I restart it works fine but after I start a game it then responds slow and fall in FPS even when I close the application laptop is slow also checked the task manager and only 30 percent of ram used with 10 percent of cpu please help its a new laptop .

2 REPLIES 2

‎06-07-2021 10:37 AM

HP Recommended

@MrLoneWolf2003 

If you have recently done a Windows Update, that could be the issue -- read this for details:  https://www.ghacks.net/2021/04/15/kb5001330-windows-update-is-reportedly-causing-performance-drop-in....



I am a volunteer and I do not work for, nor represent, HP
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‎06-30-2021 01:33 AM

HP Recommended

I was unable to find the update installed on my device , its sad to know it has only been a 2 months to my laptop and thanks to microsoft for making it worse , i dont have any third party apps installed or anything . Sadly I havent been able to use it due to its slowdown RIP me idk what else to do

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