• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Omen 15 dc1054nr
Microsoft Windows 10 (64-bit)

I am using HP Omen 15 dc1054nr with Windows 10 64-bit, version 1903.

I noticed that the transfer speed from my HDD into a USB 3.0 is slow, like 34 MB/s at max. It starts off with 150 MB/s for a few seconds and then decreases to 30's. Copying from HDD to the same HDD starts off with 1.2 GB/s, and falls down to 40 MB/s at max. Can someone please help me in resolving this issue. The copying speed is like this since I got the laptop.HDD to HDDHDD to HDDHDD to HDDHDD to HDDHDD to USB 3.0HDD to USB 3.0HDD to USB 3.0HDD to USB 3.0HDD to USB 3.0HDD to USB 3.0

3 REPLIES 3
HP Recommended

@Omer27
Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:  

Firstly, Update BIOShttps://support.hp.com/in-en/document/c00042629

 

Next step Turn off Auto-tuning:

  1. Press Windows key + X and select Command Prompt(Admin).
  2. Type “netsh int tcp set global autotuninglevel=disabled” and press Enter.
  3. Now try to transfer the files and check the data transfer speed.
  4. Again go to Command Prompt(Admin) and type “netsh int tcp set global autotuninglevel=normal” and press Enter.
  5. This will turn on the Autotuning again.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

I did both. Updated the BIOS, as well as the other thing, although I used Powershell(Admin). Still same problem, started copying at 2 GB/s and in a couple of seconds went down to 40s MB/s

HP Recommended

@Omer27
Thank you for posting back. 

 

As you've performed relevant troubleshooting steps and the issue persists, I would recommend reinstalling Windows Operating system will fix the issue. 
 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.