Smart card reader is not working properly

[lukovicy]

Hi. I recetly installed Alcor Smart Card Reader driver for Windows 10, in order to use Smart card in my HP EliteBook 8570p. When I insert card, the reader recognize it and I can use my it normaly, with the software I supose to. After I eject the card and put it back again, the reader is not responding. I tried this with 4 different types of cards and it is the same scenario. Only when I restart my laptop, the moment when I log in to Windows 10, if I insert card it will work, but the moment I eject it and try it again or just try another card it won't work.

Keep in mind that with every card, I:
1. Restart PC, insert card, wait until Windows recognize it and than use it
2. Every time I insert any card, at any time, in the "Device Manager" I see that Device Manager reports that the card reader is active, under "Smart Card Readers > Alcor Micro USB Smart Card Reader" field.

What should I do?

[ATG81]

Hello,

install the Alcor driver with the setup.exe from

https://support.hp.com/ch-de/document/c04035250

it works for me!

[lukovicy]

I try this, but, unforunately, it didn't work.
Any other suggestions?

[ATG81]

in the "services.msc" the starttyp from the smartcard-service must set to "automatically"

[lukovicy]

Actualy, I did that and it's still not working. I think drivers for Windows 10 are messy.

[ATG81]

There is also a new BIOS

https://support.hp.com/at-de/drivers/selfservice/swdetails/hp-elitebook-8570p-notebook-pc/5212912/sw...