Software and driver update support for Win 11 23H2

[sydney417]

Is HP going to offer any software and driver update support for win 11 23H2?

[Irfan_06]

Hi @sydney417,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are looking for software and drivers for your Laptop.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Are you facing any issues with your laptop?

- Error messages (if any) on the unit.

- When was the last time your laptop was working fine?

- Were there any changes made to your laptop recently?

Take care and have a great day ahead!

Irwin6

HP Support

[sydney417]

No, I am not having any issues. I was just checking to see if there are any updates available. But the Win OS hasn't been updated for the newer version 23H2. Is that going to happen?

[Irfan_06]

Hi @sydney417,

Thank you for sharing the above information.

A) Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

B) Kindly refer to the steps on this link to update windows if there are any drivers available and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[sydney417]

Everybody is missing the whole question. I give up. I guess it is too complicated to understand.

[Irfan_06]

Hi @sydney417,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support