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HP Recommended
HP 14-DQ-1039w
Microsoft Windows 10 (64-bit)

When I try to instel the Hardware Diagnostics Tool I get the error below buy why.

----------> The requested operation requires elevation <----------

Any idea’s

 

Screenshot (4).png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Glennmc7 .
You need to be an administrator in that Windows session where you are installing the problem or else, try re-downloading the program and then right click on it and run it as administrator.


I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
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3 REPLIES 3
HP Recommended

Hello @Glennmc7 .
You need to be an administrator in that Windows session where you are installing the problem or else, try re-downloading the program and then right click on it and run it as administrator.


I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
Did this reply help? Click the "Yes" button below to say thanks.
Did it solve your problem? Please click "Accept as Solution" so others with the same issue can find it.
Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).


HP Recommended

Thanks that makes good since

HP Recommended

@Glennmc7 .

It is good to know that you have been able to solve the problem.
Best regards!


I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
Did this reply help? Click the "Yes" button below to say thanks.
Did it solve your problem? Please click "Accept as Solution" so others with the same issue can find it.
Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).


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