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HP Recommended
HP 14-DQ-1039w
Microsoft Windows 10 (64-bit)

When I try to instel the Hardware Diagnostics Tool I get the error below buy why.

----------> The requested operation requires elevation <----------

Any idea’s

 

Screenshot (4).png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Glennmc7 .
You need to be an administrator in that Windows session where you are installing the problem or else, try re-downloading the program and then right click on it and run it as administrator.


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

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3 REPLIES 3
HP Recommended

Hello @Glennmc7 .
You need to be an administrator in that Windows session where you are installing the problem or else, try re-downloading the program and then right click on it and run it as administrator.


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

HP Recommended

Thanks that makes good since

HP Recommended

@Glennmc7 .

It is good to know that you have been able to solve the problem.
Best regards!


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

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