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Avijit_Saha
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Solved!

Software problem

HP Recommended
Pavilion 15-bc406tx
Microsoft Windows 10 (64-bit)

I accidentally uninstalled my Hp B&O Audio Control app . Now I can't found any source from where I install this Software again. please help me to get the application . 

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banhien
Level 19
Level 19
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@Avijit_Saha 

 

It should be included in Audio driver suite. Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,
              https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104021.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.

 

It should be under HP Audio Control or HP Audio Switch.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



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2 REPLIES 2
banhien
Level 19
Level 19
92,786 92,664 11,999 25,579
Message 2 of 3
Flag Post
HP Recommended

@Avijit_Saha 

 

It should be included in Audio driver suite. Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,
              https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104021.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.

 

It should be under HP Audio Control or HP Audio Switch.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



View solution in original post

Avijit_Saha
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Thank you for the perfect Solution Sir. Now I get back  HP Audio Control app.

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