• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY - 17m-bw0013dx
Microsoft Windows 10 (64-bit)

Windows update shows the HP SoftwareComponents 1.40.2695.0 pending download and I cannot get it to download or get rid of it. It has been this way for a couple of months. When I click Download in Windows Update, there is no response.

 

I have ripped out the Windows Update mechanism manually and restored it and that clears out the pending download until the next time I check for downloads. How do I complete this download or eliminate the prompt?

 

2 REPLIES 2
HP Recommended

Hi:

 

Unzip and run the Microsoft Hide Windows updates utility that I zipped up and attached below.

 

After the utility runs, check the box to hide the offensive update and it will no longer appear unless you run the tool again to unhide the update.

HP Recommended

That's fine but I want to fix the problem, not hide it. I've had a semi-meltdown of my laptop and have been getting back on its feet. I have almost everything fixed except this annoying problem.

thanks,

Brandt

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.