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I've been a Windows HP user for decades.  I was always so impressed with the durability of HP products because my employer (a Fortune 150 company) used HP products almost exclusively for decades.  The laptops are work horses and can take a lot of wear and tear.  So, when I decided to purchase a laptop for personal use I of course decided on an HP!   

Less than a year or two later I was prompted to upgrade from Windows 10 to Windows 11 and learned (the hard way) that this was not possible.  The attempted upgrade actually destroyed my hard drive and I needed to spend almost $200 to get it remediated.   

Now I'm being told that I have to upgrade to Windows 11 or become unsupported. 

What is my solution?   Is HP forcing me to purchase a new laptop?  

Please advise next steps!!

2 REPLIES 2
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@UNHAPPTY,

 

Welcome to our HP Community forum!

 

For a Fortune 150 company, the most likely corporate purchases for a "Pentium Silver laptop" would be either an HP ProBook x360 11 G1 / 11e G1 (Pentium Silver N4200) or an HP 250 G5/G6 (Pentium N3710 or N4200).


Having been there myself, so to speak, these are the most likely models that realistically met enterprise procurement standards of the time.

 

Anyways, I am very interested how it was possible that upgrading your laptop from Windows 10 to Windows 11 caused the damage you said it did?

 

Any of these laptops can easily be upgraded to Windows 11, such as this HP 250 G5 User shows fitted with a Pentium Silver N3710: https://www.userbenchmark.com/UserRun/49707277.

 

This is what I would suggest you consider:

 

If you like your laptop -as you say you do, there are a number of reliable and effective bypass methods developed which would allow you to almost effortlessly upgrade your so-called "unsupported device" to Windows 11, such as this easy-to-follow YouTube instructional video shows: https://www.youtube.com/watch?v=lSrmhhigEhY&t=332s&ab_channel=Tips2Fix.

 

This method uses a clever Microsoft (Server) backdoor Windows 11 install method.

 

This works great: I have used it myself on a number of legacy HP desktops without any issues whatsoever.

 

I cannot emphasize enough that this particular W11 upgrade method is hard to beat in terms of simplicity!

 

The Tips2Fix approach basically modifies the Windows 11 install media by replacing just one file (appraiserres.dll) with the Windows 10 version, which instantly disables all TPM, CPU, and Secure Boot checks without extra prompts or tool-specific steps.

 

Unless Microsoft changes the installer logic in future builds, this file-swap method will likely remain the quickest workaround for unsupported hardware such as your Intel Silver laptop.

 

Anyway, in the off chance you don't like W11, you have 10 days to roll back to Windows 10. After 10 days, unless you follow the steps outlined in this instructional video, you may need to do a fresh install of Windows 10. Either way, this video will show you what to do with easy-to-follow instructions: https://www.youtube.com/watch?v=2v9_-4JCh_U&ab_channel=Tips2Fix.

 

Honestly, this OS upgrade should not create any issues whatsoever!

 

Kind Regards,

 

NonSequitur777


In today's video, I'm sharing the latest and easiest method to install Windows 11 on unsupported PCs in 2025. If you've been hesitant about upgrading your older computer, this step-by-step guide is perfect for you. Best of all, you don't need to mess around with any CMD commands. 👉 Get the tools...
if you are not satisfy with windows 11 performance and you are searching to go back to windows 10 , than this video it's for you, im showing really easy method and explaining how to extend 10 days period to go back and preventing windows.old deletion ...
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@UNHAPPTY,

 

And by the way -lest I forgot to mention it, this W11 OS upgrade ultimatum of sorts has nothing whatsoever to do with HP, but with Microsoft.  It is Microsoft that is pushing these things along.

 

Warm Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.