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‎05-04-2020 11:42 AM

HP Recommended
Product: HP Pavilion x360 Convertale 3XV03UA
Operating System: Microsoft Windows 10 (64-bit)

Hi Team,

 

Some of my keyboard keys are not working. I diagnosed this and found below failure id:

 

PQFTVD-9LBA3N-GXGJ2K-G5LD03

 

Ca you please suggest what is required to resolve this based o

Hi Team,

 

Some of my keyboard keys are not working. I diagnosed this and found below failure id:

 

PQFTVD-9LBA3N-GXGJ2K-G5LD03

 

Can you please suggest what is required to resolve this based on the failure id.

 

With warm regards,

Amit Raheja

the failure id.

 

With warm regards,

Amit Raheja

1 REPLY 1

‎05-11-2020 04:21 PM

HP Recommended

@amitraheja1982

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this is a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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