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HP ProBook 450 G6 Notebook PC

I am having problems with my ound. I guess some how the driver got deleted and I am now trying to reinstall it but that's still not working.

1 REPLY 1
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@adrian5407 

 

Please perform a clean install Audio software/driver, this should help.


   (a) Download the following driver and save on your computer,
                https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142821.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards.

BH
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