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‎05-01-2022 12:13 AM

HP Recommended
Product: HP Pavilion 14 inch Laptop PC 14-ec0000 (2Z8E3AV)
Operating System: Microsoft Windows 11

Hi, I'm using HP Pavilion 14 and windows 11. I found that my laptop's audio muted and there's no sound output. It occured when I let my screen and sleep automatically. After a while, I open my laptop then it goes wrong with sound output and the laptop must be restarted to fix. It happened several times with text "No audio output device is installed". I've tried to upgrade my audio drivers and update windows.

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1 person had the same question
3 REPLIES 3

‎05-01-2022 12:49 AM

HP Recommended

Hi, try the tips in this video.

 

https://www.youtube.com/watch?v=ngSLKrj4bYE

 

Let me know if it works for you.

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‎05-01-2022 11:16 AM

HP Recommended

Did you download windows 11 from microsoft website or hp website or did you update bios recently?.

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‎05-02-2022 04:35 AM

HP Recommended

I have the same issue !! Please do let me know if there is same solution. 

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