Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended


Space issue

Pavilion 360 Touch
Microsoft Windows 10 (64-bit)

Hi there, recently faced a space issue with my laptop. Spacesniffer says that HP TouchPoint Analytics Client takes almost 13 GB space, also OneDrive takes about 14 GB, Microsoft Diagnosis takes almost 7 GB. Would someone suggest a good way to clean smth that the laptop would still work ... Thanks, 

Level 15
Level 15
18,858 18,800 1,756 4,155
Message 2 of 2
Flag Post
HP Recommended


Space issue


HP Touchpoint Analytics is a telemetry service that you probably don't need to be running.  Here is an article about it and how to remove it:


As to OneDrive, it only takes up the space you choose to use.  I avoid cloud storage like the plague since it is both risky and unreliable.  Unless you really NEED to use all that space, you should shrink it down to the minimum needed.


As to Microsoft Diagnostics, the file itself is only 27MB -- so I find it hard to believe that it takes all that space unless you are running it over and over again and storing large reports.  Again, I would remove this.


Here are some additional things you can do to recover some of the disk space:

Also, the community Win10 Forums has the following suggestions:

In addition, I have found the utility Cleanmgr+ to have LOTS of options for removing Windows junk, including log files. I use it practically every day. You can get it from here:


Also, there is a freeware app known as Wise Disk Cleaner. I use it every day to get rid of junk files:

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation