Speaker mute light won't turn orange

[HPetrus]

I know this is a trivial matter, but it annoys me so here goes:

I had to reinstall Win7 on my laptop. There are two lighted buttons in the top-right corner of the keyboard: one for wifi and one for audio. The wifi button turns orange when I turn it off and back to white when on, but the audio button won't switch colors, it stays white. It does work eg. I can mute or turn audio on with it. Any thoughts?

[GBL84 · Accepted solution]

Dear Customer,

Please install the below recommended softwares:

Download the IDT Audio installer found on the link below and save it to your Downloads folder.

 http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_130088_1&swEnvOid=406...

When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.

When complete, download and reinstall the Chipset driver found on the following link.

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_146756_1&swEnvOid=406...

When the Chipset reinstallation has completes, restart the notebook and let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again before checking the function of the mute button led.

Also update the BIOS from the below link:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166746_1&swEnvOid=406...

Hope this helps, for any further queries reply to the post and feel free to join us again

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[HPetrus]

Thanks, and sorry. All it took was the IDT driver, because I hadn't installed it yet. No wonder the speaker volume was so low and muffled...

[GBL84]

" You are Very welcome"

 **If the solution provided helped Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[Razaa]

Hey Buddy... i Coudn't find the idt driver for my hp 840 g2. help me with it.. TIA