Spectre x360 Restarting during sleep mode

[CostaRica73]

My Spectre will enter sleep mode but within a few minutes of entering it shuts down. Every time I wish to pick up where I left off I have to turn it back on, restore my web pages, and hope it didn't delete what I was typing. 

I sent it in to HP for a few other problems and they completely replaced parts of the computer and then wiped the drives. Now this problem has appeared the day after I got it back. Has anyone experienced a similar problem or know how to fix this?

Regards,

CostaRica73 

[KrazyToad]

@CostaRica73

I have gone through your Post and I understand your concerns

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.