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HP Recommended
HP 246 G7 Notebook PC (5NA31AV)
Microsoft Windows 11

Ssd nvme nx-256 2280  hwmonitor temperature - high sensor 2 value.  sensor 1 = 42 C       sensor 2 = 70 C

image.png

 

6 REPLIES 6
HP Recommended

@Walter-SF, Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding a high temperature for Sensor 2 of your SSD!  
We're thrilled to have the opportunity to assist you and provide a solution. 

 

The screenshot indicates a high temperature for Sensor 2 of your SSD (NVMe NX-256 2280), showing 70°C, while Sensor 1 is at a normal level (42°C). Here's what you can do:

 

Ensure Proper Ventilation

  • Make sure your system is well-ventilated and free of dust.
  • If you're using a laptop, avoid placing it on soft surfaces like beds or cushions, which block airflow.

Check Thermal Pads

  • SSDs often come with thermal pads for heat dissipation. If your SSD lacks one or the existing pad isn't effective, consider adding or replacing it.

Verify Workload

  • If the SSD is under heavy load (e.g., running intensive applications or frequent file transfers), it will generate more heat. Monitor and limit such activities if possible.

Update Firmware

  • Check if there are firmware updates for your SSD. Manufacturers sometimes release updates to optimize performance and manage heat.

Use Cooling Solutions

  • Consider adding a heatsink specifically designed for NVMe SSDs, which can significantly reduce temperatures.

Check System Settings

  • Ensure your system's power settings aren't overdriving the SSD. For example, using "High Performance" mode may increase power delivery and heat.

 

Let me know if you need further assistance!

 

Take care and have an amazing day! 
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

The temperature of sensor 1 is normal, every notebook is at this temperature

 

HP Recommended

sensor 2 pico de temperatura
quando liguei ele ficou com valor do pico orocessador 60 C

HP Recommended

@Walter-SF, Welcome to the HP Support Community! 

 

We're here to help you tackle that Ssd nvme nx-256 2280! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

you what does sensor 2 do

HP Recommended

you what does sensor 2 do

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