• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-03-2020 09:35 AM

HP Recommended
Product: 15rb-009nia
Operating System: FreeDOS

Just unpacked 15rb-009nia. Have to start working on it. And have to install windows 10. Please tell how to proceed

1 REPLY 1

‎05-03-2020 10:02 AM

HP Recommended

Hi:

 

The product specs for your notebook indicate that it came with FreeDOS, which means that you have to purchase W10 or already have a product key for W10.

 

https://support.hp.com/ie-en/document/c06302596

 

To install W10, make a bootable USB installation flash drive using the Media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you do not have a product key, select the 'I don't have a product key' option, and then after W10 installs and you are connected to the internet, you can buy a W10 key from the Windows Store.

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-rb000-laptop-pc/20270085

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.