• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-16-2018 02:28 PM

HP Recommended
Product: HP ENVY 17-ae1xx
Operating System: Microsoft Windows 10 (64-bit)

After startup and it go to my Desktop Screen, I get a message; "Problem with startup, C:\Windows\System32\LogiLDA.dll module could not be found"  The computer seems to work properly, but that message keeps coming up. Please guide me to remove that message.  BTW, this a new computer, only a week old. Thank you

3 REPLIES 3

‎12-16-2018 04:16 PM

HP Recommended

Hi! It's "Logitech Download Assistant" message, try todownload and instal latest drivers from https://support.logitech.com/en_us/home.

Was this reply helpful? Yes No

‎12-16-2018 05:56 PM

HP Recommended

Thank you for your suggestion, however, I don't have anything that is Logitech other than my speakers and after going to the LOgitech website, they claim, they don't require any software.

Was this reply helpful? Yes No

‎12-18-2018 05:41 AM

HP Recommended

Open task manager, go to "Startup" tab and look there for LogiDA application. Right click on it, and choose disable.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.