• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Started getting "HDSF.exe has stopped working" error message after recent update.  Followed instruction to uninstall and reinstall the HP Support Assistant but this did not help.  What next

1 REPLY 1
HP Recommended

Hello, Friend! 

 

I just check with my Envy 15 Laptop and I got the same error. "HP Simplified" cannot be found. 

I think they are working with new update. you can ignore the message.

Screenshot (2).png

 

The latest version of HP Support Assistant is 8.6.18.11  Framework is 12.9.24.3  🙂

 

This is just an HP update error, your laptop is safe & you shouldn't be panic!  

 

Cheers, Anything else you want to know?

 

Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.