Stuck on country screen new laptop

[Maz1247]

Trying to start up new laptop, country screen united kingdom, pressed yes and verbal message that I did not expect or remembered fully. Unable to get repeat or move on.

[Kuroi_Kenshi]

Hi @Maz1247,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding setting up your HP 14-inch laptop PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart the Setup:

• Turn off your laptop using the power button and then turn it on again. This should restart the setup process.

Perform a Reset:

• If restarting doesn’t work, you might need to reset the laptop. Press and hold the power button until the laptop turns off, wait a few seconds, and then press the power button again to turn it back on.

Check for Connectivity:

• Ensure that the laptop is connected to the internet or a network if the setup requires a connection for updates or configuration.

Seek Help from Windows Setup Troubleshooting:

• You can look for troubleshooting steps specific to Windows 11 setup issues online through Microsoft's support resources if these steps don't resolve the issue.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,