• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-03-2019 02:52 PM - last edited on ‎02-03-2019 08:43 PM by Retired

HP Recommended

To whom it may concern,

i am having the same issue with a HP I just bought literally 2 weeks ago and it’s saying rebuilding disk errors may take over an hour...this computer is brand new and it shouldn’t be doing this. Any tips would be appreciated before I return this product and get my money back.

1 person had the same question
1 REPLY 1

‎02-04-2019 02:54 PM

HP Recommended

@Stilly 

Unfortunately with new Win10 PCs, you get hit by Windows Update forcing updates on you almost immediately and recently, MS had problems with some of those updates that corrupted PCs in the process.

And, when it does that, it almost never recovers properly --leaving you with a nonfunctioning PC.

IF this were mine, rather than struggling with this problem, I would return it for a refund and get a different model PC to replace it.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.